{"id":764,"date":"2024-05-22T09:21:11","date_gmt":"2024-05-22T06:21:11","guid":{"rendered":"https:\/\/digisailing.com\/?page_id=764"},"modified":"2024-05-22T09:21:14","modified_gmt":"2024-05-22T06:21:14","slug":"iade-ve-degisim-politikasi","status":"publish","type":"page","link":"https:\/\/sarptoys.com\/tr\/iade-ve-degisim-politikasi\/","title":{"rendered":"\u0130ade ve De\u011fi\u015fim Politikas\u0131"},"content":{"rendered":"\n<h3 class=\"wp-block-heading\">Genel Bilgiler<\/h3>\n\n\n\n<p>E-ticaret sitemizden yapt\u0131\u011f\u0131n\u0131z al\u0131\u015fveri\u015flerde memnuniyetiniz bizim i\u00e7in \u00e7ok \u00f6nemlidir. Bu nedenle, ald\u0131\u011f\u0131n\u0131z \u00fcr\u00fcnlerden memnun kalmazsan\u0131z veya bir sorunla kar\u015f\u0131la\u015f\u0131rsan\u0131z, a\u015fa\u011f\u0131da detayland\u0131r\u0131lm\u0131\u015f iade ve de\u011fi\u015fim politik<\/p>\n\n\n\n<p>alar\u0131m\u0131z\u0131 dikkate alarak i\u015flemlerinizi ger\u00e7ekle\u015ftirebilirsiniz. Bu politikalar, m\u00fc\u015fteri memnuniyetini sa\u011flamak ve s\u00fcreci olabildi\u011fince sorunsuz hale getirmek i\u00e7in tasarlanm\u0131\u015ft\u0131r.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">\u0130ade Ko\u015fullar\u0131<\/h4>\n\n\n\n<ol class=\"wp-block-list\">\n<li><strong>\u0130ade S\u00fcresi<\/strong>:\n<ul class=\"wp-block-list\">\n<li>\u00dcr\u00fcnlerinizi teslim ald\u0131\u011f\u0131n\u0131z tarihten itibaren 14 g\u00fcn i\u00e7inde iade talebinde bulunabilirsiniz.<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li><strong>\u00dcr\u00fcn Durumu<\/strong>:\n<ul class=\"wp-block-list\">\n<li>\u0130ade edilecek \u00fcr\u00fcnlerin kullan\u0131lmam\u0131\u015f, orijinal ambalaj\u0131nda, etiketleri \u00e7\u0131kar\u0131lmam\u0131\u015f ve yeniden sat\u0131labilir durumda olmas\u0131 gerekmektedir.<\/li>\n\n\n\n<li>A\u015fa\u011f\u0131daki \u00fcr\u00fcnler hijyen ve sa\u011fl\u0131k nedenleriyle iade edilemez:\n<ul class=\"wp-block-list\">\n<li>Kozmetik \u00fcr\u00fcnler<\/li>\n\n\n\n<li>\u0130\u00e7 giyim \u00fcr\u00fcnleri<\/li>\n\n\n\n<li>Ki\u015fisel bak\u0131m \u00fcr\u00fcnleri<\/li>\n\n\n\n<li>G\u0131da ve h\u0131zl\u0131 bozulan \u00fcr\u00fcnler<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li><strong>Fatura ve Belgeler<\/strong>:\n<ul class=\"wp-block-list\">\n<li>\u0130ade i\u015flemi i\u00e7in \u00fcr\u00fcn\u00fcn faturas\u0131 ve orijinal paketinde bulunan t\u00fcm aksesuarlar eksiksiz olmal\u0131d\u0131r.<\/li>\n\n\n\n<li>Faturan\u0131z kaybolduysa, sipari\u015f numaran\u0131z ve di\u011fer ilgili bilgilerle birlikte m\u00fc\u015fteri hizmetlerimizle ileti\u015fime ge\u00e7erek s\u00fcreci ba\u015flatabilirsiniz.<\/li>\n<\/ul>\n<\/li>\n<\/ol>\n\n\n\n<h4 class=\"wp-block-heading\">\u0130ade S\u00fcreci<\/h4>\n\n\n\n<ol class=\"wp-block-list\">\n<li><strong>\u0130ade Talebi Olu\u015fturma<\/strong>:\n<ul class=\"wp-block-list\">\n<li>Web sitemiz \u00fczerinden hesab\u0131n\u0131za giri\u015f yaparak &#8220;Sipari\u015flerim&#8221; b\u00f6l\u00fcm\u00fcnden ilgili sipari\u015finizi se\u00e7in ve &#8220;\u0130ade Et&#8221; butonuna t\u0131klay\u0131n.<\/li>\n\n\n\n<li>\u0130ade talebi olu\u015ftururken, iade nedeninizi belirten bir form doldurman\u0131z gerekmektedir.<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li><strong>\u00dcr\u00fcn\u00fcn G\u00f6nderimi<\/strong>:\n<ul class=\"wp-block-list\">\n<li>\u0130ade talebiniz onayland\u0131ktan sonra, \u00fcr\u00fcn\u00fc orijinal paketinde ve faturas\u0131 ile birlikte anla\u015fmal\u0131 kargo firmam\u0131z arac\u0131l\u0131\u011f\u0131yla a\u015fa\u011f\u0131daki adrese geri g\u00f6nderebilirsiniz:\n<ul class=\"wp-block-list\">\n<li><strong>\u0130ade Adresi<\/strong>: [\u015eirket Adresi]<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li><strong>Kargo \u00dccretleri<\/strong>:\n<ul class=\"wp-block-list\">\n<li>Hatal\u0131 veya hasarl\u0131 \u00fcr\u00fcnlerin iadesinde kargo \u00fccreti firmam\u0131z taraf\u0131ndan kar\u015f\u0131lanacakt\u0131r.<\/li>\n\n\n\n<li>Di\u011fer durumlarda, iade kargo \u00fccreti m\u00fc\u015fteriye aittir.<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li><strong>\u0130ade Onay\u0131 ve Geri \u00d6deme<\/strong>:\n<ul class=\"wp-block-list\">\n<li>\u00dcr\u00fcn taraf\u0131m\u0131za ula\u015ft\u0131\u011f\u0131nda, iade ko\u015fullar\u0131na uygunlu\u011fu kontrol edilecektir.<\/li>\n\n\n\n<li>\u0130ade onay\u0131 verildi\u011finde, \u00f6deme y\u00f6nteminiz \u00fczerinden geri \u00f6deme i\u015flemi ba\u015flat\u0131lacakt\u0131r. Geri \u00f6deme s\u00fcresi, bankan\u0131z\u0131n s\u00fcre\u00e7lerine ba\u011fl\u0131 olarak de\u011fi\u015febilir ve genellikle 7-10 i\u015f g\u00fcn\u00fc i\u00e7erisinde tamamlan\u0131r.<\/li>\n<\/ul>\n<\/li>\n<\/ol>\n\n\n\n<h4 class=\"wp-block-heading\">De\u011fi\u015fim Ko\u015fullar\u0131<\/h4>\n\n\n\n<ol class=\"wp-block-list\">\n<li><strong>De\u011fi\u015fim S\u00fcresi<\/strong>:\n<ul class=\"wp-block-list\">\n<li>\u00dcr\u00fcnlerinizi teslim ald\u0131\u011f\u0131n\u0131z tarihten itibaren 14 g\u00fcn i\u00e7inde de\u011fi\u015fim talebinde bulunabilirsiniz.<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li><strong>\u00dcr\u00fcn Durumu<\/strong>:\n<ul class=\"wp-block-list\">\n<li>De\u011fi\u015fim yap\u0131lacak \u00fcr\u00fcnlerin kullan\u0131lmam\u0131\u015f, orijinal ambalaj\u0131nda, etiketleri \u00e7\u0131kar\u0131lmam\u0131\u015f ve yeniden sat\u0131labilir durumda olmas\u0131 gerekmektedir.<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li><strong>Fatura ve Belgeler<\/strong>:\n<ul class=\"wp-block-list\">\n<li>De\u011fi\u015fim i\u015flemi i\u00e7in \u00fcr\u00fcn\u00fcn faturas\u0131 ve orijinal paketinde bulunan t\u00fcm aksesuarlar eksiksiz olmal\u0131d\u0131r.<\/li>\n<\/ul>\n<\/li>\n<\/ol>\n\n\n\n<h4 class=\"wp-block-heading\">De\u011fi\u015fim S\u00fcreci<\/h4>\n\n\n\n<ol class=\"wp-block-list\">\n<li><strong>De\u011fi\u015fim Talebi Olu\u015fturma<\/strong>:\n<ul class=\"wp-block-list\">\n<li>Web sitemiz \u00fczerinden hesab\u0131n\u0131za giri\u015f yaparak &#8220;Sipari\u015flerim&#8221; b\u00f6l\u00fcm\u00fcnden ilgili sipari\u015finizi se\u00e7in ve &#8220;De\u011fi\u015fim Yap&#8221; butonuna t\u0131klay\u0131n.<\/li>\n\n\n\n<li>De\u011fi\u015fim talebi olu\u015ftururken, de\u011fi\u015ftirmek istedi\u011finiz \u00fcr\u00fcn ve yeni \u00fcr\u00fcn bilgilerini belirten bir form doldurman\u0131z gerekmektedir.<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li><strong>\u00dcr\u00fcn\u00fcn G\u00f6nderimi ve Yeni \u00dcr\u00fcn\u00fcn G\u00f6nderilmesi<\/strong>:\n<ul class=\"wp-block-list\">\n<li>De\u011fi\u015fim talebiniz onayland\u0131ktan sonra, de\u011fi\u015ftirmek istedi\u011finiz \u00fcr\u00fcn\u00fc orijinal paketinde ve faturas\u0131 ile birlikte anla\u015fmal\u0131 kargo firmam\u0131z arac\u0131l\u0131\u011f\u0131yla a\u015fa\u011f\u0131daki adrese geri g\u00f6nderebilirsiniz:\n<ul class=\"wp-block-list\">\n<li><strong>De\u011fi\u015fim Adresi<\/strong>: [\u015eirket Adresi]<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li>Yeni \u00fcr\u00fcn, de\u011fi\u015fim talebiniz ve geri g\u00f6nderdi\u011finiz \u00fcr\u00fcn taraf\u0131m\u0131za ula\u015ft\u0131ktan sonra kargoya verilecektir.<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li><strong>Kargo \u00dccretleri<\/strong>:\n<ul class=\"wp-block-list\">\n<li>Hatal\u0131 veya hasarl\u0131 \u00fcr\u00fcnlerin de\u011fi\u015fiminde kargo \u00fccreti firmam\u0131z taraf\u0131ndan kar\u015f\u0131lanacakt\u0131r.<\/li>\n\n\n\n<li>Di\u011fer durumlarda, de\u011fi\u015fim kargo \u00fccreti m\u00fc\u015fteriye aittir.<\/li>\n<\/ul>\n<\/li>\n<\/ol>\n\n\n\n<h4 class=\"wp-block-heading\">\u0130ade ve De\u011fi\u015fim Hakk\u0131nda \u00d6nemli Notlar<\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li>\u0130ade ve de\u011fi\u015fim i\u015flemlerinizde herhangi bir sorun ya\u015famamak i\u00e7in l\u00fctfen \u00fcr\u00fcnlerinizi dikkatli bir \u015fekilde paketleyerek g\u00f6nderiniz.<\/li>\n\n\n\n<li>\u0130ade ve de\u011fi\u015fim talebinizle ilgili her t\u00fcrl\u00fc soru ve sorunlar\u0131n\u0131z i\u00e7in <a href=\"https:\/\/sarptoys.com\/iletisim\/\" data-type=\"page\" data-id=\"48\">ileti\u015fim <\/a>adresinden  m\u00fc\u015fteri hizmetleri ekibimize ula\u015fabilirsiniz.<\/li>\n<\/ul>\n\n\n\n<h4 class=\"wp-block-heading\">\u0130stisnai Durumlar<\/h4>\n\n\n\n<ol class=\"wp-block-list\">\n<li><strong>\u00d6zel \u00dcr\u00fcnler ve Ki\u015fiselle\u015ftirilmi\u015f \u00dcr\u00fcnler<\/strong>:\n<ul class=\"wp-block-list\">\n<li>Ki\u015fiselle\u015ftirilmi\u015f \u00fcr\u00fcnler veya \u00f6zel sipari\u015fle haz\u0131rlanan \u00fcr\u00fcnler iade edilememektedir. Ancak bu \u00fcr\u00fcnlerde herhangi bir hata veya hasar bulunmas\u0131 durumunda de\u011fi\u015fim yap\u0131labilir.<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li><strong>Kampanya ve \u0130ndirimli \u00dcr\u00fcnler<\/strong>:\n<ul class=\"wp-block-list\">\n<li>Kampanya ve indirimli \u00fcr\u00fcnlerde iade ve de\u011fi\u015fim \u015fartlar\u0131 kampanya ko\u015fullar\u0131na ba\u011fl\u0131 olarak de\u011fi\u015fiklik g\u00f6sterebilir. Bu durumlar i\u00e7in kampanya \u015fartlar\u0131n\u0131 incelemenizi \u00f6neririz.<\/li>\n<\/ul>\n<\/li>\n<\/ol>\n\n\n\n<h4 class=\"wp-block-heading\">Geri \u00d6deme \u0130\u015flemleri<\/h4>\n\n\n\n<ol class=\"wp-block-list\">\n<li><strong>Geri \u00d6deme Y\u00f6ntemleri<\/strong>:\n<ul class=\"wp-block-list\">\n<li>Geri \u00f6demeler, sipari\u015f s\u0131ras\u0131nda kullan\u0131lan \u00f6deme y\u00f6ntemi \u00fczerinden yap\u0131lacakt\u0131r.<\/li>\n\n\n\n<li>Kredi kart\u0131 ile yap\u0131lan \u00f6demelerde, iade tutar\u0131 kredi kart\u0131n\u0131za geri yat\u0131r\u0131lacakt\u0131r.<\/li>\n\n\n\n<li>Banka kart\u0131 veya havale\/EFT ile yap\u0131lan \u00f6demelerde, iade tutar\u0131 belirtti\u011finiz banka hesab\u0131na yat\u0131r\u0131lacakt\u0131r.<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li><strong>Geri \u00d6deme S\u00fcresi<\/strong>:\n<ul class=\"wp-block-list\">\n<li>Geri \u00f6deme s\u00fcresi, iade talebiniz onayland\u0131ktan sonra genellikle 7-10 i\u015f g\u00fcn\u00fc i\u00e7erisinde tamamlan\u0131r.<\/li>\n\n\n\n<li>Bankan\u0131z\u0131n s\u00fcre\u00e7lerine ba\u011fl\u0131 olarak geri \u00f6demenin hesab\u0131n\u0131za yans\u0131mas\u0131 zaman alabilir.<\/li>\n<\/ul>\n<\/li>\n<\/ol>\n\n\n\n<h4 class=\"wp-block-heading\">M\u00fc\u015fteri Hizmetleri<\/h4>\n\n\n\n<p>\u0130ade ve de\u011fi\u015fim taleplerinizde size yard\u0131mc\u0131 olabilmek i\u00e7in buraday\u0131z. Her t\u00fcrl\u00fc soru ve sorunlar\u0131n\u0131z i\u00e7in ileti\u015fim bilgileri \u00fczerinden bize ula\u015fabilirsiniz:<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Genel Bilgiler E-ticaret sitemizden yapt\u0131\u011f\u0131n\u0131z al\u0131\u015fveri\u015flerde memnuniyetiniz bizim i\u00e7in \u00e7ok \u00f6nemlidir. Bu nedenle, ald\u0131\u011f\u0131n\u0131z \u00fcr\u00fcnlerden memnun kalmazsan\u0131z veya bir sorunla [&hellip;]<\/p>\n","protected":false},"author":7,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-764","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>\u0130ade ve De\u011fi\u015fim Politikas\u0131 -<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/sarptoys.com\/tr\/iade-ve-degisim-politikasi\/\" \/>\n<meta property=\"og:locale\" content=\"tr_TR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"\u0130ade ve De\u011fi\u015fim Politikas\u0131 -\" \/>\n<meta property=\"og:description\" content=\"Genel Bilgiler E-ticaret sitemizden yapt\u0131\u011f\u0131n\u0131z al\u0131\u015fveri\u015flerde memnuniyetiniz bizim i\u00e7in \u00e7ok \u00f6nemlidir. 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